VOLUNTEER AND PROJECT COORDINATOR

​Job Description

Reports To: Volunteer & Equine Skills Manager
Status: Part-Time, Up to 30 Hours per Week
Location: LifeStriders, Waukesha, Wisconsin

​Position Summary:
The Volunteer & Project Coordinator supports the day-to-day coordination and engagement of LifeStriders’ volunteer community while providing project coordination and implementation support across the organization.
Approximately 60% of the position is dedicated to volunteer coordination and 40% to organizational project coordination. The role serves as a primary point of contact for volunteers and supports onboarding, scheduling, communication, training, engagement, and volunteer records.
The position also coordinates a variety of organizational projects and initiatives as assigned and requires strong organization, communication, follow-through, and the ability to manage multiple priorities in a dynamic, mission-driven environment.

Essential Duties and ResponsibilitiesVolunteer Coordination | Approximately 60%

• Coordinate volunteer inquiries, onboarding, scheduling, communication, and ongoing engagement across LifeStriders programs and activities.
• Serve as a primary point of contact for current and prospective volunteers, providing timely information regarding opportunities, schedules, requirements, and expectations.
• Maintain accurate volunteer records, schedules, participation data, and documentation within organizational systems.
• Coordinate volunteer orientations, training sessions, meetings, and educational opportunities in partnership with the Volunteer & Equine Skills Manager and appropriate staff.
• Collaborate with staff to identify volunteer needs and coordinate appropriate placement and coverage for programs, events, and organizational activities.
• Develop and distribute volunteer communications, training materials, informational resources, and reminders.
• Under the direction of the Volunteer & Equine Skills Manager, coordinate volunteer engagement, appreciation, and recognition activities throughout the year.
• Track volunteer participation and relevant metrics and prepare reports or summaries as requested.
• Support consistent application of LifeStriders volunteer policies, procedures, expectations, and organizational standards.
• Foster ongoing relationships with volunteers to strengthen engagement, connection, and retention.

Project Coordination | Approximately 40%

• Coordinate organizational projects and initiatives as assigned by the Volunteer & Equine Skills Manager and organizational leadership.
• Develop and maintain project timelines, task lists, documentation, and tracking tools to support successful execution.
• Coordinate project activities and communications among staff, volunteers, vendors, community partners, and other stakeholders as appropriate.
• Track deadlines, deliverables, and action items and proactively follow up to keep projects moving forward.
• Provide coordination and implementation support for projects related to programs, operations, events, development, facilities, communications, and other organizational priorities.
• Conduct research, gather information, organize resources, and prepare materials or documentation in support of assigned projects.
• Coordinate project meetings as needed, including documenting action items and following up on commitments.
• Identify potential challenges, delays, or resource needs and communicate them to the appropriate organizational leader.
• Maintain organized project records and provide status updates through project completion.
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Administrative and Organizational Responsibilities

• Build positive and professional relationships with volunteers, staff, participants, families, community partners, and other LifeStriders stakeholders.
• Maintain confidentiality and appropriately handle volunteer, participant, employee, and organizational information.
• Participate in staff meetings, training, special events, and organizational activities as appropriate.
• Demonstrate flexibility and adjust priorities based on changing organizational needs.
• Perform additional job-related duties and projects as assigned.
  
  

Schedule

• Part-time position scheduled for up to 30 hours per week based on organizational and volunteer program needs.
• Approximately 60% of scheduled time will support volunteer coordination and 40% will support organizational projects, with allocation fluctuating as organizational priorities require.
• This position is required to work on-site at the LifeStriders Waukesha campus three days per week on a rotating schedule based on volunteer coverage, programs, and organizational needs.
• Schedule flexibility is required and will include a minimum of one Saturday per month and may periodically include evenings or weekends to support volunteer orientations, training, engagement activities, organizational events, or other volunteer-related activities.
  
  

Minimum Job Requirements

• High school diploma or equivalent required; associate or bachelor’s degree in business, nonprofit management, communications, project management, human services, or a related field preferred.
• Minimum of 2–3 years of relevant experience in volunteer coordination, project or program coordination, nonprofit operations, administrative support, or a related area.
• Demonstrated ability to coordinate multiple activities, projects, or priorities simultaneously.
• Experience working with volunteers, nonprofits, community organizations, or other mission-driven environments preferred.
• CPR and First Aid certification preferred or willingness to obtain as required.
  
  

Knowledge, Skills, and Abilities

• Strong organizational, planning, and project coordination skills with excellent attention to detail.
• Strong interpersonal skills and ability to build positive relationships with volunteers, staff, participants, families, and community members.
• Excellent written and verbal communication skills, including the ability to develop clear volunteer communications and project materials.
• Ability to independently organize work, establish priorities, meet deadlines, and follow through on commitments.
• Ability to manage multiple responsibilities and adapt to changing priorities.
• Demonstrated proficiency with technology and common workplace software, including databases, spreadsheets, shared documents, email, scheduling tools, and web-based systems, with the ability to quickly learn and effectively use new technology and software platforms. 
• Ability to maintain accurate records, track information, and prepare reports and summaries.
• Strong problem-solving skills and sound judgment, including recognizing when issues should be elevated to the appropriate leader.
• Ability to collaborate effectively across functional areas and with individuals in a variety of roles.
• Self-motivated with a strong sense of ownership, accountability, and follow-through.
  
  

Physical Requirements / Work Environment

• Ability to work in an active nonprofit campus environment that includes office, program, barn, and outdoor settings year-round.
• Ability to move throughout the LifeStriders campus and navigate uneven indoor and outdoor surfaces.
• Demonstrate awareness of general safety practices when working in the vicinity of horses and follow LifeStriders equine safety procedures.
• Ability to sit, stand, walk, bend, and perform routine physical activities associated with volunteer programs, events, and organizational projects.
• Ability to occasionally lift, carry, move, or transport supplies and materials weighing up to 35 pounds.
• Ability to periodically work outdoors in varying weather conditions year-round.
• Regular exposure to horses, hay, dust, barn allergens, and other elements associated with an equine facility.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Equal Employment OpportunityLifeStriders is an Equal Opportunity Employer committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other status protected by applicable federal, state, or local law.

About LifeStriders
LifeStriders is a premier provider of equine-assisted therapies and therapeutic riding programs dedicated to enhancing the physical, emotional, and social well-being of our clients. Through the healing power of horses, we create opportunities for growth, independence, and connection for children and adults of all abilities.
At LifeStriders, we value collaboration, innovation, and the unique strengths every individual brings to our community. Our team is passionate about creating meaningful change through therapeutic relationships, compassionate care, and innovative programming in an inclusive and supportive environment.

Ready to Apply?

ONLINE APPLCATION

Please apply using the Online Application above, or submit your resume and cover letter to [email protected]. Applications are reviewed on a rolling basis.